Accessibility Statement

General

Peepers values all of its customers and supports the goals of Title III of the Americans with Disabilities Act.  Access to any company’s website can be challenging for persons having certain disabilities, and individuals’ needs may vary.  Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers’ and potential customer’s needs.  To that end, we have engaged the services of professionals to assist and advise us in these matters. 

Accessibility on this Website

Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.  We have used the Web Content Accessibility Guidelines (WCAG) 2.1 AA as guidance in adding accessibility features to our website.

There are also various aids available by third parties and which are provided by most browsers.  We recommend that in using our website you utilize the latest versions of your web browser and the particular assistive technology you are using. 

If you are having difficulty with access to our website, we invite you to contact us for further assistance.  Contact information is set forth below.

Disclaimer

We anticipate that from time to time, we will be making modifications to parts of our website, and possibly modifications to accessibility of our website.   Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.  

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.

Third Party Applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc.  These are made available for our customers’ convenience.  These may not work or may not work the same for every user and/or every type of disability.  We do not have control over the structure of these plugins, and are unable to modify them at all or to the extent that would accommodate every user of our website. In the event you experience difficulty using any third-party add-on or plug-in, please contact us for assistance.  We will endeavor to provide you with the relevant information or service via an alternate method.   

Third Party Websites

This website may or may not have links to third party websites.  Third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features.  We do not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, or any other representation about any Third-Party website or its respective content. 

We Are Here for You

If you are experiencing difficulties with any content on or navigating our website because of a disability, or if you require assistance with any part of our site, please contact us and let us know.  We will be happy to assist.  You can call us toll free at 800-348-2508.

This telephone number can be used for assisting you if you are experiencing difficulty or require assistance with any part of our site because of your particular disability.  For all other needs, such as completing purchases by phone, questions about our products and services, or questions about your order, please contact our general customer service line at: 219-872-4413 

Other pages and/or links within our website also may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business.  

This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available during our regular business hours.

You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have and the information or service you are attempting to access.  These types of emails should be sent to: peeps@peepers.com

Note: If the email is sent to a third party website or mail server for forwarding to us, the third party website or mail servers does not itself read or respond to these emails, but will only forward such email to us without prior review.

In contacting us by telephone or email, your privacy will be strictly protected.  This means that you will not be required to provide any personal information, including but not limited to your: Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us or to our representatives).